Ask an AI, try the demo, find missing photos, keep a second backup

Ask an AI about Livo

If you already chat with an AI assistant, you can give it Livo’s own guide and ask it anything about Livo, in your own words. Open Getting Started and tap Ask an AI about Livo. Tap Copy the prompt, then paste it into your assistant. Or tap Share the prompt, which opens your apps so you can send it straight there.

• The prompt holds only our guide. Nothing from your photos, names or stories is in it.
• Livo downloads the latest text from livoenterprises.com when the screen opens, and sends nothing about you. If it cannot, it uses the copy saved in your version of the app.
• What you type to the assistant goes to that assistant, under its company’s terms, not to Livo.
• Any assistant that accepts a long message will do. If one stalls on a paste this long, try another.

An assistant cannot see your library. It can tell you where things are and how to do them, and it can send you to the right screen.

Try the demo

New to Livo and not ready to bring in your own photos? Open Getting Started and tap Try the demo, then Start the demo. Livo fills with a full demo library: photos, Memories with music, capsules, people and places. Everything works, so you can name faces, search, make a Memory or seal a capsule and see what Livo does.

• The demo is offered only on a fresh Livo. It replaces everything, so Livo will not start it when your own photos are already in.
• While the demo runs, the doors that bring photos in are closed (Add from Camera Roll, Add from OneDrive, Receive from Family, Scan Prints and capsule import), and each one tells you why. That way nothing of yours can get mixed in.
• A line under the Gallery header says this is the demo library. Tap it to open the demo screen.
• When you are done, tap Clear the demo and start fresh. Livo removes the demo photos, Memories and capsules, and keeps your name, your look and your settings. Nothing on your phone is touched.

Find missing photos

Sometimes Livo knows a photo but can no longer find its original, because it was deleted from Photos or moved in OneDrive. Livo keeps a smaller saved copy, with your story and tags, so nothing is lost, but the full-size photo is gone.

Go to Organize › Curator › Clean up and review › Find Missing Photos.

1. Scan. Livo counts the photos missing from both Photos and OneDrive. Nothing is changed.
2. Choose how to search. Livo always asks before it starts, and says what it will change.
3. Automatic re-links only exact matches (same size and same start of the file). Manual shows one photo at a time, Livo’s saved copy beside the candidate, and you choose Use this one, Not it or Skip.
4. Result. Livo tells you how many it found and asks before it updates the links. Photos it cannot find keep their saved copy, story and tags.

Your stories, tags, people and Memories never change, and nothing in Photos or OneDrive is touched. You can stop at any time.

Photos still missing are marked. When you seal a capsule that holds them, Livo asks once whether to include the saved copy. If you say yes, the capsule holds the smaller saved copy and says so in its README. If you say no, they are left out as before.

Keep a second copy of your backups

Backups made by Livo live on your phone, and they are deleted if Livo is deleted. A second copy puts each backup in a folder you choose in the Files app, such as iCloud Drive, a OneDrive folder or a drive.

Go to Organize › Curator › Backup & Restore and find Second Copy. Pick a folder; Livo copies the newest backup there at once, and after every backup you make. If the second copy fails, your backup on the phone is still safe, and the screen says what happened.

• Livo keeps the newest five backups in that folder and removes only its own files.
• Copy the Newest Backup Now tries again.
• To restore, the same section lists the Livo backups it finds in your folder. Tap one and the usual restore question follows.
• This is separate from the OneDrive copy of your backups. Both can be on.

See also Backup and restore.